Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
1 February 2023 06:23
Quick and efficient, item delivered as described
Thank you for your positive comments about our service.
Trusted Customer
31 January 2023 14:04
'Customer service team were very polite and helpful .'
I would recommend them to my friends for the attention to detail they showed.
Thank you for your positive comments about our service.
Haverland RC10TT - Electric Radiator, 1250W
the replacement radiator arrived on time
Trusted Customer
31 January 2023 09:49
'A great buying experience'
The Heater Shop offer a straightforward on-line ordering system, followed up with an efficient customer service.
The goods were delivered within the notified timescale, by a courteous and helpful courier.
Many thanks.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Dimplex Quantum QM150RF - Wi-Fi Ready Storage Heater, 1500W
A recommend replacement for an older unit.
Trusted Customer
30 January 2023 12:05
'Excellent'
The service was very good, from an initial telephone conversation, to placing the order online, and delivery to the front door on the date promised. The prices are very competitive and we would recommend to anyone when buying a new heating system.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Trusted Customer
30 January 2023 11:36
'No complaints'
Good price, good helpful telphone operator, felt sense of personal care.
Free next working day delivery by relaible private company and good tracking service by email so no waiting about when to expect delivery. Well packaged and have just used the product and working OK.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Dimplex DXC20 2000W Portable Contrast Convector Heater
Simple to use and covered my requiremments - light and easy to use and move from room to room.
Edward Blackburn, Christchurch
28 January 2023 09:13
'Fast efficient service'
Brilliant. Ordered at 4.30 one day and delivered at 9.00 am next day.
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
28 January 2023 07:49
Great variety of products, amazing services
Thank you for your positive feedback. We appreciate your business with us.
matthew evans
27 January 2023 07:07
'Great service, heaters came the next day!'
Very fast delivery, great service, I would highly recommend!
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
26 January 2023 18:12
Item was delivered on time and was not over-packaged, and the driver was friendly and helpful.L
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Dimplex DXFF20TSN Portable Fan Heater 2kW
I now have three of these fan heaters and they work perfectly and efficiently.
Lynn Bunton
26 January 2023 18:01
'CREDA TSRE150 Night Storage Heater'
Ordering was easy. Item arrived quickly and the courier was really helpful as it was not possible for the lorry to get to my house. Unit's not yet connected but is in place so in the next couple of days I hope to have a warm bedroom!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Creda TSRE150 1500W Storage Heater
Unit is more streamlined that the old one and it looks like the various options will help keep costs to a minimum while achieving warmth on Economy 7.