Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Adam Giles
26 January 2023 16:02
Excellent fast service and a great price. Will use again.
Thank you for the 5 star rating.
Trusted Customer
26 January 2023 15:55
'Excellent'
Excellent service -from ordering online to an earlier than expected, efficient delivery. Spoke on the phone to an extremely polite and helpful person (very quick to answer) as I had a query. Will definitely use this company again. Impressed
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
john copeland, Broadstairs
26 January 2023 10:34
Good on-line service big choice of products and favourable prices.
Thank you for your positive comments about our service.
Trusted Customer
26 January 2023 09:05
Great customer service and quick turnaround time
Thank you so much for taking the time to leave us a 5-star review.
David Ketley, Exton in Rutland
26 January 2023 08:41
'You get what you pay for.'
Quite expensive with added delivery and Vat..
Arrived on time and in good order.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Dimplex DXFF20TSN Portable Fan Heater 2kW
Neat compat and does what it is deigned to do.
Ian Moore
26 January 2023 08:41
'Good customer service'
Dealt with the return of a faulty item very rapidly - from packing it up to receiving the replacement was only 4 working days
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Dimplex FX20VE Downflow Heater
Works as advertised, easy to install
Martin Kingsbury
26 January 2023 08:38
'Great service and competitive prices from the Heater Shop'
I cannot fault the servcie from the Heater shop, I ordered 3 wall heaters late morning on Tuesday, and they were delivered by EX at lunch time the next day. Great service.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Stiebel Eltron CNS200 Trend - Wall Mounted Panel Heater, 2000W
Heater not fitted yet but, I am sure they will do the job.
Trusted Customer
26 January 2023 07:39
'Prompt delivery after ordering. Always reliable having used them several ti'
Always reliable and promptly get the order out for delivery.
Thank you for your positive feedback. We appreciate your business with us
Tamara Modebadze
25 January 2023 20:50
'Good service overall'
Good service, delivery on time with no problems. Had to carry all radiators to the top floor myself but they do say it's a one-man kerbside service.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Trusted Customer
25 January 2023 17:32
'Efficient service'
Very easy to order. Prompt next-day delivery with accurate delivery time. Excellent product
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!