Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Leonardo Martins
25 January 2023 17:24
'Quick delivery, and beautiful parts'
The service was excellent; the parts were delivered quickly, and look great.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Reina Loge Angled Brushed Valve
Beautiful valves, the brushed steel look is modern, and hides well fingerprints.
Ian Long
25 January 2023 15:33
Simple website to negotiate and use.
Fantastic to hear, thank you very much for the really great review.
Dimplex FX20VE Downflow Heater
Excellent product with a speedy delivery
JP DU PREEZ
25 January 2023 15:19
'Could have been perfect but for the bolts'
Excellent service and good product but the bolts provided to secure the feet were too short and needed to be replaced before it could be used.
Thank you for your positive comments about our service. Apologies about the issues you had regarding the replacement of the feet of the heater. Thanks for sharing your feedback.
Dimplex OFX100E 1000W Oil Filled Electric Radiator With Thermostat
Good product but how about quality control making sure the feet fits.
Anthony Heaton
25 January 2023 12:04
'Fast delivery'
So far I only have a free and fast delivery to go on but good first impressions.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Harmoni Ebro HS050B 500W White Electric Towel Rail
Good website, each item has good descriptions and pictures.
Free and fast delivery. So far I am impressed and happy with my transaction and the product. Hopefully nothing will go wrong with the item for me to need to try out their customer care on returns.
valerie Gregory, BEXHILL-ON-SEA
25 January 2023 11:50
very good very pleased with my purchase many thanks
Trusted Customer
25 January 2023 11:38
'Spot on'
A1 delivery and service
Thank you so much for taking the time to leave us a 5-star review.
Donald Heath, Southsea
25 January 2023 09:30
'Good service all round'
Easy website, good price, very speedy delivery
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Gordon Francis
25 January 2023 08:40
'Great service'
great, fast delivery, web site easy to use and a good selection of heaters.
Prices were competitive to
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
25 January 2023 07:53
'Excellent prompr Service'
Brilliant helpful Customer Service. Prompr secure delivery of goods purchased.
Thank you so much for taking the time to leave us a 5-star review.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Excellent prompt secure delivery of goods.
Trusted Customer
25 January 2023 07:18
Used Heater Shop before. Excellent service
Thank you for the 5 star rating.
Dimplex Q-Rad QRAD150RF - Electric Radiator, 1500W
Bought them before. Good radiator