Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Colin Allen, Carmarthenshire
28 October 2024 11:38
'Exceptional Product and Service.'
From purchasing on line to the delivery of the Dimple. Heater the service was exceptional. Great communication and the product delivered within 24 hours. The heater arrived in perfect condition and works very well. Considering purchasing another heater within the next couple of months. Thank you.
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Dimplex PLX200E - Panel Heater - 2000W
Very impressed with the Heatershop. A first class service. Communication was excellent. The heater was delivered within 24 hours and works perfectly. Will be purchasing another heater within the next few months. Thank you.
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Trusted Customer
27 October 2024 17:44
'Blah blah'
blah blah blah blah blah blah blah blah
Thank you for the 5 star rating.
Glenn, Bournemouth
27 October 2024 08:44
'Heater Shop'
Above Excellent
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Harmoni Ebro HS030C 300W Chrome Electric Towel Rail
Heater Shop are a great company to deal with...Great product offer and super efficient customer care. Tracey & Sacheen in customer service dealt with my requests in a very diligent way.
Thanks so much Heater Shop, would definitely recommend
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we'll share your kind words with Tracey and Sacheen.
Thank you for choosing Heater Shop. We look forward to serving you for many years to come!
Trusted Customer
26 October 2024 20:47
'Easy peasy !'
easy to find what i wanted and to purchase.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
26 October 2024 20:33
'As expected'
As expected
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Martin Flippance
26 October 2024 17:02
Good but no plug
Thank you so much for taking the time to leave us a rating.
Trusted Customer
26 October 2024 08:55
Delivers on time
Thank you so much for this review. We really appreciate you being a customer.
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
Works very well and seems very economical
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Philip Brown, Aylesbury
26 October 2024 07:42
'Cheapest and best'
Chosen as cheapest price for what I wanted.
Excellent service, easy order online, delivered fast as stated. Free delivery.
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Alan Czaja
25 October 2024 15:07
Ok
We are grateful that you took the time out to leave us a 4 star review.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
Even with the instructions, I've not been able to programme the heaters. My friend has had the rointe heaters for a year and is still unable to programme her heater. The process is not user friendly and needs to be simplified. Or an example supplied with the instructions.
We're sorry to hear you're having issues programming your new Rointe Kyros heaters. Rointe has a great technical support team who would be happy to assist you with setting up the radiators. Please feel free to contact us if you would like us to contact Rointe or provide their contact details.
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
Paul MacDonald
24 October 2024 17:15
'Super quick'
Brilliant fast service.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dimplex XLE125 1250W Slimline Storage Heater
Wow! Arrived within 48hrs to Scottish Highlands, can’t believe it, nothing gets here that quickly.
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.