Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
24 January 2016 08:09
'Very good service and excellent communication from purchase to delivery'
Very good service and excellent communication from purchase to delivery
Thank you for the great review. We try very hard to ensure that all of our customers are as happy as you.
Hannah Boother
Customer Service Manager
Dimplex PLX2000 2000W Panel Heater 860mm
Trusted Customer
22 January 2016 17:17
'Helpful telephone service and the delivery came at the expected time subsequent to notifying us…'
Helpful telephone service and the delivery came at the expected time subsequent to notifying us beforehand.
Thank you for the excellent rating, we very much appreciate the fantastic feedback.
Hannah Boother
Customer Service Manager
Haverland RC12B 1200W 1025mm Conservatory Electric Radiator
The heater is sited in our conservatory and makes it lovely and warm in mid-winter.
Trusted Customer
22 January 2016 08:56
'Discount for larger ordes'
Discount for larger ordes
Thank you for your positive review.
We do offer a good discount on larger orders, please contact us for further information on 01473 276686.
Hannah Boother
Customer Service Manager
Elnur RF4E 500W Digital Inertia Electric Radiator 415mm 4 Elements
Trusted Customer
19 January 2016 09:35
'Prompt delivery,efficient helpful staff'
prompt delivery,efficient helpful staff
Thanks for your review, I look forward to hearing from you again
Paul Frost
Customer Service Manager
Trusted Customer
19 January 2016 07:31
'Good service. Delivery company kept me informed of delivery time within 1 hour window so…'
Good service. Delivery company kept me informed of delivery time within 1 hour window so I did not have to sit indoors from 8am till 6pm
Im glad the carrier was up to speed, thanks for your positive review.
Paul Frost
Customer Service Manager
Haverland RC8TT - Electric Radiator, 1000W
Great heater, but I need a larger wattage for my room, so I am getting another one!
Trusted Customer
18 January 2016 13:04
'Super quick service'
Super quick service
Thank you for rating us excellent, we appreciate the review very much.
Paul Frost
Customer Service Manager
Trusted Customer
18 January 2016 10:20
'Could not be better'
Could not be better
Super, we hope to see you again.
Thanks
Paul Frost
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Have used these before good heaters
Trusted Customer
18 January 2016 09:03
'Hourly delivery, spot on.'
hourly delivery, spot on.
Great news, thanks for you review.
Paul Frost
Customer Service Manager
Haverland RC8TT - Electric Radiator, 1000W
easy to fit, just as described.
Trusted Customer
18 January 2016 08:50
'Great price and prompt delivery.'
Great price and prompt delivery.
Thanks for your positive review, I'm glad your faulty unit was replaced effectively.
Paul Frost
Customer Service Manager
Rointe Kyros KRI1600RAD2 1600W Electric Radiator 1340mm 15 Elements
like for like replacement, last one leaked oil. very easy to install.
Trusted Customer
17 January 2016 14:15
'Really good, personal service, fast delivery. Very helpful.'
Really good, personal service, fast delivery. Very helpful.
Thanks you very much for your positive review, hope to hear from you again.
Paul Frost
Customer Service Manager
Rointe Kyros KRI0550RAD2 550W Electric Radiator 520mm 5 Elements
Works well, easy to use.