Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Phil Stacey, Ashford, Kent
19 March 2025 01:25
Website works well and delivery was prompt.
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Simone Pellizzon, Bricket Wood
17 March 2025 20:47
Good
Thank you so much for taking the time to leave us a 5-star review.
Trusted Customer
17 March 2025 06:26
N/A
Thank you for the 5 star rating.
Rointe KRI1430RAD3 - Kyros - Electric Radiator, 1430W, 13 Elements
Excellent customer service and support
Trusted Customer
16 March 2025 16:01
'Wall heater.'
They were helpful and arranged to post the heater to our flat. It arrived the following day.
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Trusted Customer
16 March 2025 14:35
'Very good service, good choice and quick free delivery'
Had a couple of questions and the lady I spoke to was very helpful. Ordered on line which was straightforward. Item delivered in 2'days
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Trusted Customer
15 March 2025 15:03
'Satisfied'
Very efficient
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
jeffrey causton, Long Stratton
15 March 2025 08:22
Good services heaters arrived when they said
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Harmoni Ebro HS030B 300W White Electric Towel Rail
The buttons on the control are hard to use sometimes they work and sometimes you have to keep pressing for them to work
Thanks for the 4-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
Trusted Customer
14 March 2025 20:09
'Easy'
Quick and easy and it arrived on time, so, in that respect very happy.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Oz Electrical and Plumbing Services, Birmingham
12 March 2025 08:20
'Water heater'
I ordered the water heater yesterday and was delivered today at 8.00 AM, very good service. The staff was Dean and very nice Man
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Douglas Greig, Perth
7 March 2025 16:31
'Heater Shop great, carrier awful.'
Ordered and despatched very quickly. The less said about the carrier (Dx) the better.
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!