Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Brian Hopper, Melton Constable
7 March 2025 06:23
Excellent service
Thank you for the 5 star rating.
Rointe DIW1430RAD - D Series - Electric Radiator, White, 1430W, 13 Elements
Excellent service with quick delivery
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
6 March 2025 09:59
'Great'
Great, from start to finish
Thank you for your positive comments about our service.
Trusted Customer
5 March 2025 16:51
Good price very fast delivery.
Thank you for your review. We will share this with the team to let them know how we are doing.
Trusted Customer
5 March 2025 09:03
'Excellent product highly recommend'
Very good product and nicely designed and safely delivered
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
erica mcavoy, Huntingdon.
4 March 2025 15:04
'Very pleased.'
Brought on the Internet first class delivery. v
Fantastic to hear, thank you very much for the really great review.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
very pleased with this fire heated straight away, no sound at all..Would highly recommend. E Mcavoy.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
3 March 2025 12:15
'Te Heater Shop is a perfect place to buy your Rointe Electric Radiators.'
As soon as you pay for the Rointe Heater , The Heater Shop sends you an invoice with delivery details and a tracking number. This is the 4th Rointe Heater I have bought from the Heater Shop and I would recommend them to anyone.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
Very efficient company , they let you know straight away after purchasing when the Rointe Heater will arrive with a Tracking Number to follow.
Thank you for taking the time to leave us a review.
The team at Heater Shop is thrilled you’re happy with your recent purchase.
Trusted Customer
3 March 2025 09:38
'Radiator'
Very quick
Would buy again
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
Arrived on time
Easy to install
Now it's programed to come on morning and night heats lovely
Wish I had got one sooner
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Paul Knapman, Blackpool
3 March 2025 05:20
Very professional and helpful at point of sale.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Hazel Hawker, Gloucester
1 March 2025 15:55
'Select to fitting .. less than 48hrs'
Great range of products
Good description of item
Next day shipping.
So ordered Wednesday afternoon, arrived Thursday, fitted Friday morning.
So sorted within 48hrs !!!!
It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Stiebel Eltron IW 229339 120 Quartz Heater
Wow what a great little heater.
Pushes out a good heat very quickly.
The pull cord makes it easy to scroll through 1, 2 or 3 bars
Fitted into a fused switch
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Creda CLR7C 120 Watt Flat Ladder Chrome Towel Rail 692mm
Was able to get fitted quickly. The wide gaps enable a good mix of towel sizes to be used.
Looks good.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Trusted Customer
1 March 2025 09:35
'A Fantastic Experience'
A fantastic buying experience. Easy to order, dispatched quickly arrived the next day and at a great price. Thank you Heater Shop.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop.