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Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (6,048 reviews)

Ratings based on data collected by third party reviewing platform.

5
91%
4
8%
3
1%
2
0%
1
0%

Latest Heater Shop customer service reviews

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Page 4 of 605
Excellent

Ian Harber
18 November 2024 13:34

Excellent

Good

Trusted Customer
18 November 2024 10:37

'Helpful and efficient'

Very good

Great towel rail. My mum is really happy with her new towel rail. It dries the towels well and the bathroom is nice and warm it is set @ 21 degrees. Just running on manual at present. Just a shame they are not a little bit wider

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Excellent

Trusted Customer
18 November 2024 09:39

Excellent service, highly recommended.

Excellent

Susan Jenkins, Shropham, Norfolk.
18 November 2024 08:51

'Rointe 330w 3 fin radiator'

Service cannot be faulted. Product arrived next day as advised.

Excellent product. This is the 4th Rointe radiator I have purchased.
Would highly recommend.

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Excellent

Trusted Customer
17 November 2024 10:39

great

electrician says it's good

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Excellent

John Lougher, Falmoutrh
16 November 2024 18:37

'Good communication'

Good communication throughout the buying process

Good product well packaged

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Excellent

Trusted Customer
16 November 2024 18:11

great

great service

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Excellent

richard, Devon
16 November 2024 07:21

'Recommended for electric heaters'

Have used them twice over 5 years. Would recommend. Items delivered next day by good quality courier. They were exceptionally helpful when we had a warranty claim (not on a Harmoni product) a few years ago.

The towel rail is attractive, well made and straightforward to fit. The mountings for the current model are not as high quality as they were a few years ago but still sturdy. Good range of programming options and comprehensive instructions. Very effective heater and very good value.
Heater Shop delivered next day with a good quality courier and were exceptionally helpful when we had a warranty claim (on a different brand) a few years ago.

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Excellent

Trusted Customer
15 November 2024 22:28

'Can feel the warm air cir throughout the room .. very comforting'

Excellent advice from staff as to what I needed

Excellent

Trusted Customer
15 November 2024 20:07

excellent

The team here at Heater Shop is thrilled to receive such a great rating, thank you.