Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
23 February 2025 09:47
Really impressive quick despatch and delivery. Good value for money and we'll communicated throughout the process. Would definitely use this company again.
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Mustafa Kabuye Ndadaye, Colchester
23 February 2025 05:02
'Really good'
Really good
Thank you so much for taking the time to leave us a 5-star review.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
They are really nice heaters they’re just like gas radiators I would recommend them 100% and the guys on the phone were really helpful and the delivery was earlier than expected all good
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Brian Smith, Wigton
22 February 2025 13:52
'Excellent all round service'
Excellent service! Great price and fast delivery too.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Really easy to install and program and gives off good heat,
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Geoff Potter, Ipswich
21 February 2025 19:07
'I highly recommend the radiator and the shop l purchased it from'
Excellent in every respect. Friendly professional service. It was in my car within an hour of my enquiry. By FAR the most competitive price.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Rointe DIW1430RAD - D Series - Electric Radiator, White, 1430W, 13 Elements
Looks good . Easy to fix with just average DIY skills. The most economical of all electric radiators . This D series rad can be completely controlled via broadband . I have noticed a huge difference in purchase price though so shop around . I got mine from the ‘Heater Shop’ in Ipswich.
It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Sarah Moore, Southampton
21 February 2025 06:32
'Overall Great service and product'
Excellent service, very quick delivery. Good communication
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Haverland TOD-7 - Electric Towel Rail Radiator, 700W
Looks good, works well. Easy to install. Great delivery
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Steve Barker
20 February 2025 09:25
'Great service Great product.'
Ordered a rointe heater on Tues, dispatched on Wed and delivered on Thursday. Great service.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
This is a replacement for the first one I bought 10 years ago, and it's cheaper now.
Excellent product.
With no gas I've no choice than to use electric heating, but with this product that's not a problem.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Christine Swanson, Edinburgh
20 February 2025 08:48
'Review of Rointe Basic Remote Control'
Excellent service. Ordered Friday delivered Monday. Received text giving 2hr delivery slot
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
20 February 2025 07:33
Excellent. Delivered when said.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
19 February 2025 20:11
everything came on time
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
PAUL RUSSELL, Doncaster
19 February 2025 10:47
Very prompt
We are incredibly grateful that you took the time out to leave us a 5-Star review.